FAQ

FAQs

If you have to know anything you can ask

Q. What platform do you use to build websites?

All our websites are built on WordPress, the world’s leading website platform.

Q. What page builder do you use for creating websites?

We use Elementor, a highly customizable and user-friendly page builder.

Q. What WordPress theme do you use?

We use the Astra theme, known for its speed, flexibility, and compatibility with Elementor.

Q. Are the tools and software used in my website fully licensed?

Yes, everything we use, including themes, plugins, and software, is 100% licensed and paid for, ensuring you have lifetime access and updates.

Q. How long does it take to complete a web design project?

Depending on the scope of the project, our timelines range from 3 to 8 weeks.

Q. Who owns the website once it’s completed?

You own 100% of the website, including all files, content, and assets.

Q. Do you purchase domain names for clients?

No, we don’t purchase domain names, but we recommend using GoDaddy for domain registration, and we’ll help connect it to your website.

Q. Do you offer hosting services?

Yes, we provide hosting services that include secure and reliable storage for your website and emails.

Q. What kind of maintenance do you offer for websites?

We offer comprehensive maintenance packages, including updates, security checks, backups, and performance optimization.

Q. Will I be able to make updates to my website after it’s completed?

Absolutely! We ensure your WordPress website is easy to update using the Elementor page builder.

Q. Do you offer training on how to manage my website?

Yes, we provide training to help you navigate WordPress and Elementor for basic updates and content management.

Q. What happens if my website encounters a problem after launch?

We’re here to help! Our maintenance plans include troubleshooting and fixing any issues that arise.

Q. Is SEO included in the website design?

Yes, we design all websites with basic SEO best practices to ensure your site is search-engine friendly.

Q. Can you integrate third-party tools like payment gateways or booking systems?

Yes, we can integrate various third-party tools and plugins as part of your website project.

Q. Are your websites responsive and mobile-friendly?

Absolutely! All our websites are fully responsive and optimized for mobile, tablet, and desktop viewing.

Q. Do you support multi-language websites?

Yes, we can build multilingual websites, perfect for clients who want to target diverse audiences.

Q. Can you migrate my existing website to WordPress?

Yes, we can migrate your existing website to WordPress, ensuring a smooth transition and improved functionality.

Q. Do you offer custom design services?

Yes, we can create custom designs tailored to your brand and business needs.

Q. What if I don’t have any content or images for my website?

We can assist with content creation, stock image sourcing, and even custom photography services if needed.

Q. Why should I choose Pearl White Media for my website?

We specialize in creating fast, secure, and visually stunning WordPress websites using Elementor and Astra. With 100% licensed tools, timely delivery, and reliable hosting and maintenance services, we ensure your online success.